With the evolution and the breaking of barriers
that technology provides us, we are constantly evolving, always looking for
ways to facilitate and streamline our lives. This idea serves both for our
personal life and for the company we are working for.
Along with cloud computing, which is gaining more
and more space these days, the so-called virtual PBX has also emerged, which is
an easy, fast and practical way out, capable of solving various problems that
its predecessors, analog and digital, cannot solve. .
Next, we will mention some of them, to show you
that it is worth modernizing and facilitating the access of customers to their
collaborators.
MORE
ACCESSIBLE EMPLOYEES
When we think of commercial and sales sectors, we
notice that their workers are rarely standing at their desks, mainly because of
the need to speak to the public in the store, or going to them, in their own
homes or businesses.
With a virtual phone
system, which does not need cables and equipment directly connected to
it, its extension can be transferred to your respective smartphone, giving you
more possibility of being found, speaking directly to the person you want.
Thus, communication failures, such as lost
messages, or even no data, are greatly reduced, eliminating intermediaries.
IMPROVED
CUSTOMER SERVICE
In the wake of the previous theme, these mismatches
can greatly disrupt your business, which makes the virtual PBX a good way to
strengthen relationships, especially when we are talking about a hybrid work
system, or even a home office.
With this, your employee will be able to do his
work remotely, expanding his production schedule, maintaining the quality of
his service.
DECREASE IN
SPENDING ON TELEPHONY
Since it is not dependent on one (or several)
equipment, or even on cables related to this type of service, there is no need
to carry out its maintenance, or even to purchase a new one, when something new
appears.
In the virtual PBX, because it is centralized in a
cloud system, its costs decrease, eliminating the demand for telephony
technicians, as well as its support contracts, giving the company more
possibilities to invest in another sector.
ADAPTED TO
THE “NEW NORMAL”
With the pandemic of the new coronavirus, which
impacted the whole world in 2020, the digitalisation process of companies,
despite having already started earlier, was even more accelerated, mainly
because everyone had to stay away.
In this scenario, many enterprises resorted to the
Home Office, so that it was possible to remain active. The solution that best
fits this reality is the virtual phone
number, which facilitates the internal contact of the company, but also
helps in serving customers.
Thus, the contact can be made through a computer,
smartphone or tablet, a fact that makes the company, which uses this
technology, much more accessible and modern, removing intermediaries and
solving the needs of consumers.
See more information about our services and fill
out our form. We await your contact.
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